IT Analyst

 Location: Edinburgh
 Salary: £30,000 - £45,000
 Job type: Permanent
 Closes: closed

IT Analyst  

£30,000 - £45,000



6th September 2018

CVs by 15th September 2018

Start date September – November 2018


Meraki Talent’s Legal client based in Edinburgh city centre are currently looking for a IT Analyst to join them on a permanent basis. The key with this role is to act as a bridge between implementing new systems, working as a point of escalation for the helpdesk and working with the developers to help customise systems. This role as a typical analyst or 3rd line helpdesk person. We are not looking for a specialist, we’re looking for a good generalist for this role, someone who is able to look at and learn about new systems and apply their existing knowledge to new projects.



Responsibilities of the IT Analyst;

  • Application Support (systems-focused, second/third line);
  • Reviewing, analysing, installing, testing, documenting and implementing new systems and upgrades
  • Learning about firm applications and systems and keeping knowledge up to date
  • Problem reporting and escalation internally as appropriate
  • Fault reporting and relationship management with external suppliers as appropriate
  • Managing external suppliers during the implementation of systems
  • Helpdesk Escalations Support as required
  • Training IT team on new products during rollout
  • Attending regular Systems Team and IT Team meetings
  • Be aware of information security policies, and protect information


Background of the IT Analyst;

  • Helpdesk call handling experience
  • Ability to communicate potentially complex topics to people with varying levels of technical ability
  • T-SQL scripting desirable
  • SQL Database administration skills
  • Project Management or Agile practises experience is desirable, but not essential
  • Good knowledge of Microsoft Windows and Office suite


Is this job for you?  At Meraki, we love recruitment and love words. Is this you?


Andy wants: Analyst, 3rd Line Application Support, SQL, Database Administration, Agile


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3rd Line Application Supp Agile Database Administration IT Analyst legal SQL

Meraki Talent values diversity in our own workforce and we actively support our clients to build diverse and inclusive workplaces. For all our roles, both internal and those on behalf of our clients, we welcome enquiries from everyone

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Business Manager - IT & Change

Andy MacEwan

In 2018 Andy joined Meraki Talent, with a focus on technology and change roles across Scotland. Andy is an experienced recruiter with an impressive list of successful placements having worked in the industry for over 15 years. Andy has a strong background delivering a variety of recruitment solutions covering permanent recruitment, fixed term contracts, managed services and statements of work across technology and business change.