Senior Finance Systems Support Analyst

 Location: Glasgow
 Salary: Up to £30,000 DOE
 Job type: Permanent
 Closes: closed

Meraki Talent are currently recruiting for a Senior Finance Systems Support Analyst to join a global law firm based in Glasgow city centre for a 12-month FTC.

The successful candidate will join the Financial Systems team and will be active in providing first line support of the firm's practice management/financial systems.

Main responsibilities:

  • Provide first line support for all financial applications
  • Track all logged calls through IT Service desk, ensuring that calls are completed according to SLA
  • Co-ordination with team members in other regions to hand over calls to provide the firm with 24 x 7 cover
  • Maintain data integrity though daily reconciliations using System Reports, SQL to investigate variances
  • Monitor system services and scheduled tasks e.g. BizTalk and other integrations
  • Test application upgrades, check functionality and deploy in line with firm's change control policy
  • Assist with month-end and year-end closing tasks
  • Preparation and maintenance of global finance systems support documentation
  • Performing data maintenance and quality assurance tasks on new client/matter data integrated to the practice management system
  • Analyse of complex support tickets to resolve or escalate with the appropriate supporting information
  • Mentoring other team members 
  • Acting Team Lead when Manager is out of the office

Essential skills and experience:

  • Experience of working with and understanding of Finance processes
  • Excellent problem solving and task management skills
  • Advanced analytical and financial skills
  • Understanding of client needs
  • Ability to complete set tasks with minimal supervision, ability to support / mentor others deliver tasks
  • Strong communication skills

Desired skills and experience

  • Advanced Excel
  • Project implementation skills/experience
  • Knowledge of the practice management systems or similar
  • Application testing and training aptitude
  • Microsoft T-SQL experience
  • Experience working in a financial systems support
financial systems helpdesk

Meraki Talent values diversity in our own workforce and we actively support our clients to build diverse and inclusive workplaces. For all our roles, both internal and those on behalf of our clients, we welcome enquiries from everyone

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Associate Consultant

Conall Corrigan

Connall is a Resourcing specialist within our business. Based in Glasgow, Connall helps our consultant secure the best talent for our clients in the Financial Services sector. Prior to joining Meraki, Connall was a resourcing specialist for Santander.