Senior Support Analyst - Business Systems

 Location: Dundee
 Salary: £30,000 - £45,000
 Job type: Permanent
 Closes: closed

Senior Support Analyst - Business Systems

Meraki Talent’s global client based in Dundee are currently looking to recruit 2 x Senior Support Analysts to join their business systems support team within enterprise technology. This is an exciting time to be joining a fast growing global business who are going through a period of significant technical transformation currently.


Responsibilities of the Senior Support Analyst;

As a Business Systems Support Analyst you will be part of the Business Systems Support team within the Enterprise Technology team in the Technology Function.


Working closely with the Service Desk you will play a key role in the support of the Business Systems (applications and tools) managed by Enterprise Technology that the Business users require to ensure the delivery of services to their customers.


You will also play a key role in the future direction of the Business Systems used to ensure that they are continuously reviewed to ensure that they fulfil the strategy of the Business and to support the Change Portfolio in the delivery of new functionality and ongoing Service Improvements.



Background of the Senior Support Analyst;

  • Proven experience supporting diverse business applications for a mix of local and remote end-users
  • Excellent working knowledge of Windows Operating Systems and Microsoft Office suite
  • Excellent and proven problem solving and troubleshooting experience
  • Experience of supporting Microsoft based technologies, including;
    • SharePoint 2010 and above
    • Dynamics CRM 2011
    • Navision 2013 / 2017
    • Dynamics 365



Is this job for you?  At Meraki, we love recruitment and love words. Is this you?


Andy wants: Senior Support Analyst, SharePoint, MS Dynamics, Navision, Windows 10, Office 365


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dynamics navision sharepoint Technical Support Analyst Windows

Meraki Talent values diversity in our own workforce and we actively support our clients to build diverse and inclusive workplaces. For all our roles, both internal and those on behalf of our clients, we welcome enquiries from everyone

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Business Manager - IT & Change

Andy MacEwan

In 2018 Andy joined Meraki Talent, with a focus on technology and change roles across Scotland. Andy is an experienced recruiter with an impressive list of successful placements having worked in the industry for over 15 years. Andy has a strong background delivering a variety of recruitment solutions covering permanent recruitment, fixed term contracts, managed services and statements of work across technology and business change.